A Pearson Airport security agent failed the sensitivity test in Toronto when he failed to recognize a religious Jew’s tefillin (phylacteries) and insisted on opening up the boxes to inspect the contents, a violation of religious liberty, for sure. Especially when the religious Jew, remaining respectful throughout, asked twice to speak to the agent’s supervisor. This wouldn’t have happened in America. TSA agents are trained to recognize tefillin.
Let’s hope the agent learned something from the experience. This story should be spread far and wide, so hopefully it will get back to this dude’s superiors. Really untenable.